Privacy Policy

Introduction

Prairie Gold Canola Oils ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website prairiegoldoils.com and use our services.

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Personal Information Protection Act (PIPA) of Alberta, ensuring your personal information is handled with the highest standards of privacy protection.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or inquiry forms
• Request product samples or quotes
• Subscribe to our newsletter or communications
• Communicate with us via email or phone

Personal information may include: name, email address, phone number, company name, job title, business address, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and geolocation data
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device identifiers and characteristics

How We Use Your Information

We use the information we collect for legitimate business purposes, including:

• Responding to inquiries: To answer your questions and provide requested information about our products and services
• Business communications: To send quotes, product samples, and follow up on business opportunities
• Marketing: To send newsletters, promotional materials, and industry updates (with your consent)
• Website improvement: To analyze website usage and improve user experience
• Legal compliance: To comply with applicable laws, regulations, and legal processes
• Business operations: To maintain records, conduct internal analysis, and improve our services

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Our cookie consent banner allows you to control which cookies are placed on your device:

• Necessary Cookies: Essential for website functionality (always active)
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver relevant advertisements

You can manage your cookie preferences at any time through your browser settings or our cookie consent banner.

Disclosure of Your Information

We may share your personal information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our website, conducting business, or servicing you (e.g., email service providers, analytics providers)
• Business Partners: With strategic partners, suppliers, or distributors when necessary for business transactions
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• With Your Consent: When you have given explicit consent to share your information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Your Privacy Rights (PIPEDA & PIPA)

Under Canadian privacy law, you have the following rights regarding your personal information:

• Right to Access: Request access to the personal information we hold about you
• Right to Correction: Request correction of inaccurate or incomplete personal information
• Right to Withdraw Consent: Withdraw consent for marketing communications at any time
• Right to Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Right to Data Portability: Request a copy of your personal information in a structured format
• Right to Object: Object to certain processing activities
• Right to Complain: File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, please contact us at [email protected] or call +1-800-555-6789. We will respond to your request within 30 days as required by PIPEDA.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols
• Secure server infrastructure and access controls
• Regular security assessments and updates
• Employee training on data protection and privacy
• Restricted access to personal information on a need-to-know basis

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on:

• The nature of the information
• The purpose for which it was collected
• Legal, regulatory, or contractual requirements
• Business operational needs

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policy.

International Data Transfers

Your personal information is primarily stored and processed in Canada. If we transfer personal information outside of Canada, we ensure appropriate safeguards are in place to protect your information in accordance with PIPEDA requirements.

Children's Privacy

Our website and services are directed to businesses and professionals. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have collected information from a minor, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Officer:

If you are not satisfied with our response to your privacy concern, you have the right to contact the Office of the Privacy Commissioner of Canada at: